Capabilities
Email & Web Surveys
Branded online questionnaires across email and web for richer customer insight.
Build flexible surveys with rating scales, multiple choice and NPS — then deliver them by email or web.
Preview before go-live and keep branding consistent across channels.
Preview before go-live and keep branding consistent across channels.
Key features
- Flexible survey builder
- Branded experiences
- Desktop and mobile layouts
- Preview before publish
Benefits
- Collect richer written feedback
- Maintain brand consistency
Related capabilities
Voice Surveys
Capture customer feedback by telephone with structured surveys that measure satisfaction and loyalty.
SMS Surveys
Short, mobile-friendly text surveys that make it easy for customers to respond quickly.
Analytics & Dashboards
Real-time dashboards for NPS, CSAT, customer effort and operational performance.
Ready to get started?
See How Synaptum Can Help Your Organisation
Arrange a demonstration or discuss your business requirements with the Synaptum team.